The DNA of Customer Experience: How Emotions Drive Val by Shaw, Colin 0230500005 - copertina rigida, flessible
2007, ISBN: 0230500005
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The DNA of Customer Experience / How Emotions Drive Value / Colin Shaw / Buch / Englisch / 2007 / Palgrave Macmillan / EAN 9780230500006 - copertina rigida, flessible
2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan], Show me the money! This is the frantic cry of the'old guard'of senior executives as they desperately struggle to deal with commoditizing markets,… Altro …
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2007, ISBN: 0230500005
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2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan UK], COLIN SHAW is author of two best selling books Building Great Customer Experiences and Revolutionise your Customer Experience. He is the Fou… Altro …
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2007, ISBN: 0230500005
[EAN: 9780230500006], [PU: Palgrave Macmillan], Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jack… Altro …
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The DNA of Customer Experience: How Emotions Drive Val by Shaw, Colin 0230500005 - copertina rigida, flessible
2007, ISBN: 0230500005
Indem Sie ein gut erhaltenes Buch aus zweiter Hand kaufen, unterstützen Sie eine fortlaufende Wiederverwendung sowie die Verbreitung der Liebe zum Buch durch erneutes Lesen und Verwenden.… Altro …
Shaw, Colin:
The DNA of Customer Experience / How Emotions Drive Value / Colin Shaw / Buch / Englisch / 2007 / Palgrave Macmillan / EAN 9780230500006 - copertina rigida, flessible2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan], Show me the money! This is the frantic cry of the'old guard'of senior executives as they desperately struggle to deal with commoditizing markets,… Altro …
2007
ISBN: 0230500005
[EAN: 9780230500006], Gebraucht, sehr guter Zustand, [PU: -], The DNA of Customer Experience: How Emotions Drive Value This book is in very good condition and will be shipped within 24 ho… Altro …
2007, ISBN: 9780230500006
[ED: Gebunden], [PU: Palgrave Macmillan UK], COLIN SHAW is author of two best selling books Building Great Customer Experiences and Revolutionise your Customer Experience. He is the Fou… Altro …
2007, ISBN: 0230500005
[EAN: 9780230500006], [PU: Palgrave Macmillan], Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jack… Altro …
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Informazioni dettagliate del libro - The DNA of Customer Experience: How Emotions Drive Value
EAN (ISBN-13): 9780230500006
ISBN (ISBN-10): 0230500005
Copertina rigida
Anno di pubblicazione: 2007
Editore: Palgrave Macmillan
166 Pagine
Peso: 0,449 kg
Lingua: eng/Englisch
Libro nella banca dati dal 2007-05-26T13:21:12+02:00 (Zurich)
Pagina di dettaglio ultima modifica in 2024-04-15T04:42:49+02:00 (Zurich)
ISBN/EAN: 9780230500006
ISBN - Stili di scrittura alternativi:
0-230-50000-5, 978-0-230-50000-6
Stili di scrittura alternativi e concetti di ricerca simili:
Autore del libro : shaw, colin, link
Titolo del libro: emotions, drive through, the dna customer experience, shaw buch
Dati dell'editore
Autore: C. Shaw
Titolo: The DNA of Customer Experience - How Emotions Drive Value
Editore: Palgrave Macmillan; Palgrave Macmillan UK
186 Pagine
Anno di pubblicazione: 2007-05-10
London; GB
Lingua: Inglese
69,54 € (DE)
71,49 € (AT)
77,00 CHF (CH)
Available
XX, 186 p.
BB; Hardcover, Softcover / Wirtschaft/Werbung, Marketing; Marketing und Vertrieb; Verstehen; cluster; money; organization; organizations; performance; research; Marketing; Emotion; Psychologie: Emotionen; Optimieren; EA; BC; EA; EA
Moving from a religion to a financial imperative The DNA of a Customer The importance of the pre & post customer experience The Destroying cluster The Attention cluster The Recommendation cluster The Advocacy cluster The link to financial performance via Net Promoter How to get things done Show me the money - TNT Case Study Some good adviceAltri libri che potrebbero essere simili a questo:
Ultimo libro simile:
9780230578647 The DNA of Customer Experience: How Emotions Drive Value (Colin Shaw)
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