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Überbrückung der Servicekluft: Ausrichtung der Servicestrategie auf Maximum - Thomas E. Lah

(*)

Thomas E. Lah:
Überbrückung der Servicekluft: Ausrichtung der Servicestrategie auf Maximum - copertina rigida, flessible

ISBN: 9780692004937

Title: Bridging the Services Chasm: Aligning Services Strategy to Maxim Item Condition: used item in a good condition. Publisher: Professional Service Press ISBN 13: 9780692004937. Will b… Altro …

Title: Bridging the Services Chasm: Aligning Services Strategy to Maxim Item Condition: used item in a good condition. Publisher: Professional Service Press ISBN 13: 9780692004937. Will be clean, not soiled or stained. Book DetailsTitle: Bridging the Services Chasm: Aligning Services Strategy to Maxim Item Condition:used item in a good conditionAuthor: Thomas E. Lah ISBN 10:0692004939Publisher:Professional Service Press ISBN 13:9780692004937Published On:2009-09-22 SKU:8765-9780692004937Binding:Hardcover Language:englishEdition:- List Price:- At cmedia_group we believe that good quality and speed of service is what pleases our customers and according to this we have a product guarantee on all our books.All used books sold by cmedia_group:Will be clean, not soiled or stained.All pages will be present and undamaged.Books will be free of page markings.Some pages may be slightly dog-eared through previous use.The spine may show some creasing through previous use.Ultimately we would never send any book we would not pick up and read ourselves.All new books sold by cmedia_group:Will be completely new and unfolded.Wrapped carefully to prevent damage or curling of book edges.100% money back guaranteeIf you are not satisfied for any reason, simply drop us an email and we will give you a 100% refund upon returning the item. If you are not happy then neither are we.Shipping DetailsDestinationAverage Shipping Speed(delivered to your door)Postage and PackagingUK7-14 DaysFreeUK(next day)*24 hours£5.04Europe/USA7-14 Days£3.49Rest of World4-21 Days£4.99*We guarantee all orders placed before 12pm will be shipped on the same day (provided it?s a working day) and will reach customers by the next working day. Note that payment must have cleared and reached us by 12pm to allow eBay enough time to send us the order details. Express shipping is available only to UK customers at present.If your order has not be reached you within a maximum of 15 days please contact us immediately and we will respond immediately to help.Return PolicyAt cmedia_group, we believe our customers should feel free to order any of our products in the knowledge that they can return anything back within 30 days of purchasing an item for any reason.We will not make it awkward, if you want to return something then all you have to do is ask! Simply drop us an email to the address given on your order confirmation email or login to your paypal account used for payment and send us an email from there. For defects or problems caused before receipt of an item we will of course provide full instructions on how to return the item to us. For other issues (perhaps you did not like a product or it did not live up to expectations), we are happy to refund all costs but require the buyer to pay the return postage cost.Once you drop us an email requesting a return, we will let you know the precise return method quickly and conveniently., Gut, Festpreisangebot, [LT: FixedPrice], Artikelzustand: Gut, Book Title: Bridging the Services Chasm: Aligning Services Strategy to Maxim, EAN: 9780692004937, Publication Year: 2009, Type: Textbook, Format: Hardcover, Language: English, Publication Name: Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success, Item Height: 155mm, Item Width: 230mm, Subject: Economics, Management, Item Weight: 652g, Number of Pages: 328 Pages, Professional Service Press<

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99.6, Zahlungsarten: Paypal, APPLE_PAY, Google Pay, Visa, Mastercard, American Express. Costi di spedizione:Versand zum Fixpreis, [SHT: Standardversand], South East, [TO: Weltweit, Österreich, Andorra, Frankreich, Deutschland, Gibraltar, Island, Irland, Liechtenstein, Litauen, Luxemburg, Moldawien, Montenegro, Niederlande, Norwegen, San Marino, Svalbard und Jan Mayen, Schweiz, Vatikan, Namibia, Estland, Bhutan, Hongkong, Indonesien, Irak, Südkorea, Laos, Macau, Malaysia, Nepal, Katar, Singapur, Spanien, Tadschikistan, Turkmenistan, Republik Kroatien, Mazedonien, Schweden, Anguilla, Antigua und Barbuda, Aruba, Belize, Bolivien, Britische Jungferninseln, Dominica, Dominikanische Republik, Ecuador, Falklandinseln (Malwinen), Französisch-Guayana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Ungarn, Jamaika, Martinique, Montserrat, Niederländische Antillen, Nicaragua, Paraguay, Puerto Rico, St. Kitts und Nevis, St. Vincent und die Grenadinen, Suriname, Taiwan, Turks- und Caicosinseln, Venezuela, Algerien, Amerikanisch-Samoa, Benin, Botsuana, Burkina Faso, Burundi, Kamerun, Kap Ver. (EUR 6.21)
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(*) Libro esaurito significa che il libro non è attualmente disponibile in una qualsiasi delle piattaforme associate che di ricerca.

Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - Lah, Thomas E.

(*)

Lah, Thomas E.:
Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - copertina rigida, flessible

2009, ISBN: 9780692004937

Professional Service Press, Gebundene Ausgabe, 328 Seiten, Publiziert: 2009-09-22T00:00:01Z, Produktgruppe: Buch, 1.44 kg, Strategisches Management, Management, Business & Karriere, Kateg… Altro …

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Free Rein Entertainment
Gut Costi di spedizione:Auf Lager. Die angegebenen Versandkosten können von den tatsächlichen Kosten abweichen. (EUR 3.00)
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(*) Libro esaurito significa che il libro non è attualmente disponibile in una qualsiasi delle piattaforme associate che di ricerca.

Bridging the Services Chasm - Thomas E. Lah

(*)

Thomas E. Lah:
Bridging the Services Chasm - copertina rigida, flessible

2009, ISBN: 9780692004937

Professional Services Press, Hardcover, 328 Seiten, Publiziert: 2009-09-22T00:00:01Z, Produktgruppe: Book, 0.65 kg, Verkaufsrang: 2573574, Decision-Making & Problem Solving, Management & … Altro …

amazon.com

Costi di spedizione:Die angegebenen Versandkosten können von den tatsächlichen Kosten abweichen. (EUR 15.45)
Details...

(*) Libro esaurito significa che il libro non è attualmente disponibile in una qualsiasi delle piattaforme associate che di ricerca.

Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - Lah Thomas, E.

(*)

Lah Thomas, E.:
Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - copertina rigida, flessible

2009, ISBN: 0692004939

[EAN: 9780692004937], Gebraucht, guter Zustand, [PU: Professional Service Press], 328 Seiten Ein schonend gelesenes Exemplar. 089 Sprache: Deutsch Gewicht in Gramm: 658 Gebundene Ausgabe,… Altro …

AbeBooks.de

diakonia secondhand, München, Germany [82162592] [Rating: 5 (von 5)]
NOT NEW BOOK. Costi di spedizione: EUR 3.00
Details...

(*) Libro esaurito significa che il libro non è attualmente disponibile in una qualsiasi delle piattaforme associate che di ricerca.

Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - Lah Thomas, E.

ESEMPIO

(*)

Lah Thomas, E.:
Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - copertina rigida, flessible

2009, ISBN: 9780692004937

328 Seiten Gebundene Ausgabe, Größe: 15.9 x 1.9 x 23.5 cm Ein schonend gelesenes Exemplar. 089 Versand D: 3,00 EUR , [PU:Professional Service Press,]

buchfreund.de

diakonia secondhand, 80092 München
Costi di spedizione:Versandkosten innerhalb der BRD. (EUR 3.00)
Details...

(*) Libro esaurito significa che il libro non è attualmente disponibile in una qualsiasi delle piattaforme associate che di ricerca.

1

Überbrückung der Servicekluft: Ausrichtung der Servicestrategie auf Maximum - Thomas E. Lah

Ordina
da ebay.de

€ 28,33

Spedizione: € 6,21¹

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Link sponsorizzato

Thomas E. Lah:

Überbrückung der Servicekluft: Ausrichtung der Servicestrategie auf Maximum - copertina rigida, flessible

ISBN: 9780692004937

Title: Bridging the Services Chasm: Aligning Services Strategy to Maxim Item Condition: used item in a good condition. Publisher: Professional Service Press ISBN 13: 9780692004937. Will b… Altro …

Title: Bridging the Services Chasm: Aligning Services Strategy to Maxim Item Condition: used item in a good condition. Publisher: Professional Service Press ISBN 13: 9780692004937. Will be clean, not soiled or stained. Book DetailsTitle: Bridging the Services Chasm: Aligning Services Strategy to Maxim Item Condition:used item in a good conditionAuthor: Thomas E. Lah ISBN 10:0692004939Publisher:Professional Service Press ISBN 13:9780692004937Published On:2009-09-22 SKU:8765-9780692004937Binding:Hardcover Language:englishEdition:- List Price:- At cmedia_group we believe that good quality and speed of service is what pleases our customers and according to this we have a product guarantee on all our books.All used books sold by cmedia_group:Will be clean, not soiled or stained.All pages will be present and undamaged.Books will be free of page markings.Some pages may be slightly dog-eared through previous use.The spine may show some creasing through previous use.Ultimately we would never send any book we would not pick up and read ourselves.All new books sold by cmedia_group:Will be completely new and unfolded.Wrapped carefully to prevent damage or curling of book edges.100% money back guaranteeIf you are not satisfied for any reason, simply drop us an email and we will give you a 100% refund upon returning the item. If you are not happy then neither are we.Shipping DetailsDestinationAverage Shipping Speed(delivered to your door)Postage and PackagingUK7-14 DaysFreeUK(next day)*24 hours£5.04Europe/USA7-14 Days£3.49Rest of World4-21 Days£4.99*We guarantee all orders placed before 12pm will be shipped on the same day (provided it?s a working day) and will reach customers by the next working day. Note that payment must have cleared and reached us by 12pm to allow eBay enough time to send us the order details. Express shipping is available only to UK customers at present.If your order has not be reached you within a maximum of 15 days please contact us immediately and we will respond immediately to help.Return PolicyAt cmedia_group, we believe our customers should feel free to order any of our products in the knowledge that they can return anything back within 30 days of purchasing an item for any reason.We will not make it awkward, if you want to return something then all you have to do is ask! Simply drop us an email to the address given on your order confirmation email or login to your paypal account used for payment and send us an email from there. For defects or problems caused before receipt of an item we will of course provide full instructions on how to return the item to us. For other issues (perhaps you did not like a product or it did not live up to expectations), we are happy to refund all costs but require the buyer to pay the return postage cost.Once you drop us an email requesting a return, we will let you know the precise return method quickly and conveniently., Gut, Festpreisangebot, [LT: FixedPrice], Artikelzustand: Gut, Book Title: Bridging the Services Chasm: Aligning Services Strategy to Maxim, EAN: 9780692004937, Publication Year: 2009, Type: Textbook, Format: Hardcover, Language: English, Publication Name: Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success, Item Height: 155mm, Item Width: 230mm, Subject: Economics, Management, Item Weight: 652g, Number of Pages: 328 Pages, Professional Service Press<

99.6, Zahlungsarten: Paypal, APPLE_PAY, Google Pay, Visa, Mastercard, American Express. Costi di spedizione:Versand zum Fixpreis, [SHT: Standardversand], South East, [TO: Weltweit, Österreich, Andorra, Frankreich, Deutschland, Gibraltar, Island, Irland, Liechtenstein, Litauen, Luxemburg, Moldawien, Montenegro, Niederlande, Norwegen, San Marino, Svalbard und Jan Mayen, Schweiz, Vatikan, Namibia, Estland, Bhutan, Hongkong, Indonesien, Irak, Südkorea, Laos, Macau, Malaysia, Nepal, Katar, Singapur, Spanien, Tadschikistan, Turkmenistan, Republik Kroatien, Mazedonien, Schweden, Anguilla, Antigua und Barbuda, Aruba, Belize, Bolivien, Britische Jungferninseln, Dominica, Dominikanische Republik, Ecuador, Falklandinseln (Malwinen), Französisch-Guayana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Ungarn, Jamaika, Martinique, Montserrat, Niederländische Antillen, Nicaragua, Paraguay, Puerto Rico, St. Kitts und Nevis, St. Vincent und die Grenadinen, Suriname, Taiwan, Turks- und Caicosinseln, Venezuela, Algerien, Amerikanisch-Samoa, Benin, Botsuana, Burkina Faso, Burundi, Kamerun, Kap Ver. (EUR 6.21) cmedia_group

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2

Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - Lah, Thomas E.

Ordina
da amazon.de

€ 31,32

Spedizione: € 3,00¹

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Link sponsorizzato

Lah, Thomas E.:

Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - copertina rigida, flessible

2009, ISBN: 9780692004937

Professional Service Press, Gebundene Ausgabe, 328 Seiten, Publiziert: 2009-09-22T00:00:01Z, Produktgruppe: Buch, 1.44 kg, Strategisches Management, Management, Business & Karriere, Kateg… Altro …

Gut Costi di spedizione:Auf Lager. Die angegebenen Versandkosten können von den tatsächlichen Kosten abweichen. (EUR 3.00) Free Rein Entertainment

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3

Bridging the Services Chasm - Thomas E. Lah

Ordina
da amazon.com

$ 37,20

(indicativi € 33,91)

Spedizione: € 15,45¹

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Link sponsorizzato

Thomas E. Lah:
Bridging the Services Chasm - copertina rigida, flessible

2009

ISBN: 9780692004937

Professional Services Press, Hardcover, 328 Seiten, Publiziert: 2009-09-22T00:00:01Z, Produktgruppe: Book, 0.65 kg, Verkaufsrang: 2573574, Decision-Making & Problem Solving, Management & … Altro …

Costi di spedizione:Die angegebenen Versandkosten können von den tatsächlichen Kosten abweichen. (EUR 15.45)

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4

Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - Lah Thomas, E.

Ordina
da AbeBooks.de

€ 17,54

Spedizione: € 3,00¹

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Link sponsorizzato

Lah Thomas, E.:
Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - copertina rigida, flessible

2009, ISBN: 0692004939

[EAN: 9780692004937], Gebraucht, guter Zustand, [PU: Professional Service Press], 328 Seiten Ein schonend gelesenes Exemplar. 089 Sprache: Deutsch Gewicht in Gramm: 658 Gebundene Ausgabe,… Altro …

NOT NEW BOOK. Costi di spedizione: EUR 3.00 diakonia secondhand, München, Germany [82162592] [Rating: 5 (von 5)]

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5

Ordina
da buchfreund.de

€ 17,54

Spedizione: € 3,00¹

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Link sponsorizzato

Lah Thomas, E.:
Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success - copertina rigida, flessible

2009, ISBN: 9780692004937

328 Seiten Gebundene Ausgabe, Größe: 15.9 x 1.9 x 23.5 cm Ein schonend gelesenes Exemplar. 089 Versand D: 3,00 EUR , [PU:Professional Service Press,]

Costi di spedizione:Versandkosten innerhalb der BRD. (EUR 3.00) diakonia secondhand, 80092 München

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Bridging the Services Chasm

Autore:	Thomas E. Lah
Titolo:	Bridging the Services Chasm
ISBN:	9780692004937

Bridging the Services Chasm provides a comprehensive framework companies can use to make critical service strategy decisions that have rapidly become the difference between product success and market failure. Based on the analysis of technology providers, this book leverages a combination of public record, unique survey data, and direct interaction to clearly define the critical role services is now playing in the success of product companies. In 1991, Geoffrey Moore published Crossing the Chasm. This seminal work framed and defined the specific challenges that companies face as they attempt to drive new product offerings to market. Since then, a new set of strategy challenges for product-centric companies has become evident. And there is a new chasm that companies must decide how to cross: The Services Chasm. Bridging the Services Chasm frames the services strategy decisions product companies can no longer afford to defer and provides a clear path for action.

Informazioni dettagliate del libro - Bridging the Services Chasm

EAN (ISBN-13): 9780692004937
ISBN (ISBN-10): 0692004939
Copertina rigida
Anno di pubblicazione: 2009
Editore: Professional Services Press
328 Pagine
Peso: 0,658 kg
Lingua: eng/Englisch

Libro nella banca dati dal 2011-05-22T06:16:39+02:00 (Zurich)
Pagina di dettaglio ultima modifica in 2023-08-02T22:27:03+02:00 (Zurich)
ISBN/EAN: 9780692004937

ISBN - Stili di scrittura alternativi:
0-692-00493-9, 978-0-692-00493-7
Stili di scrittura alternativi e concetti di ricerca simili:
Autore del libro : lah, services
Titolo del libro: product strategy

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