- 5 Risultati
prezzo più basso: € 4,13, prezzo più alto: € 104,95, prezzo medio: € 44,91
1
Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients - Susan Keane Baker
Ordina
da AbeBooks.com
$ 114,23
(indicativi € 104,95)
Spedizione: € 36,021
Ordina
Dettagli del offerente
Link sponsorizzato
Susan Keane Baker:

Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients - copertina rigida, flessible

1998, ISBN: 0787941581

[EAN: 9780787941581], New book, [PU: JOSSEY BASS Aug 1998], DIET / HEALTH FITNESS; MEDICAL PHYSICIAN & PATIENT; MENTAL HEALTH; FITNESS GENERAL, Besorgungstitel Neuware - Rare Book Procure… Altro …

NEW BOOK. Costi di spedizione: EUR 36.02 AHA-Books, Einbeck, Germany [86569176] [Rating: 4 (of 5)]
Chiudere (X)
2
Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients by Susan Keane Baker - Susan Keane Baker
Ordina
da BetterWorldBooks.com
€ 5,26
Ordina
Dettagli & spedizione
Link sponsorizzato

Susan Keane Baker:

Managing Patient Expectations : The Art of Finding and Keeping Loyal Patients by Susan Keane Baker - libri usati

ISBN: 9780787941581

Strategies for Building Satisfying Patient Relationships New England Healthcare Assembly This book fills a huge void in the areas of medical education and the delivery of patient servic… Altro …

used in stock. Costi di spedizione:zzgl. Versandkosten., Costi di spedizione aggiuntivi
Chiudere (X)
3
Managing Patient Expectations: The Art of Findi, Baker+=
Ordina
da ebay.com
$ 103,44
(indicativi € 95,04)
Spedizione: € 0,001
Ordina
Dettagli del offerente
Link sponsorizzato
Managing Patient Expectations: The Art of Findi, Baker+= - nuovo libro

ISBN: 0787941581

Author: Susan Keane Baker ISBN 10: 0787941581. Title: Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients Item Condition: New. Books will be free of page markings… Altro …

98.2. Costi di spedizione:Versandkostenfrei, Versand zum Fixpreis. (EUR 0.00) awesomebooksusa
Chiudere (X)
4
Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients by
Ordina
da ebay.com
$ 4,49
(indicativi € 4,13)
Spedizione: € 0,001
Ordina
Dettagli del offerente
Link sponsorizzato
Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients by - libri usati

ISBN: 0787941581

They are not actual photos of the physical item for sale and should not be relied upon as a basis for edition or condition. Good, Festpreisangebot, [LT: FixedPrice], [PU: Jossey-Bass Publ… Altro …

98.7. Costi di spedizione:Versandkostenfrei, Versand zum Fixpreis, 436** Toledo. (EUR 0.00) discover-books
Chiudere (X)
5
Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients - Baker, Susan Keane
Ordina
da AbeBooks.com
$ 16,49
(indicativi € 15,15)
Spedizione: € 4,751
Ordina
Dettagli del offerente
Link sponsorizzato
Baker, Susan Keane:
Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients - copertina rigida, flessible

1998, ISBN: 0787941581

[EAN: 9780787941581], Used, very good, [PU: Jossey-Bass], Books

NOT NEW BOOK. Costi di spedizione: EUR 4.75 Denver Deep Reads, Denver, CO, U.S.A. [83643802] [Rating: 5 (of 5)]
Chiudere (X)
1Poiché alcune piattaforme non trasmettono le condizioni di spedizione e queste possono dipendere dal paese di consegna, dal prezzo di acquisto, dal peso e dalle dimensioni dell'articolo, dall'eventuale iscrizione alla piattaforma, dalla consegna diretta da parte della piattaforma o tramite un fornitore terzo (Marketplace), ecc. è possibile che le spese di spedizione indicate da eurolibro non corrispondano a quelle della piattaforma offerente.

Dati bibliografici del miglior libro corrispondente

Dettagli del libro
Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients
Autore:
Titolo:
ISBN:

0787941581


Satisfied patients refer, dissatisfied patients deter. Patient retention, referrals, and the personal rewards of medicine are all closely linked to quality relationships developed with patients. Patients value experiences in which their unique preferences are identified and respected. When these preferences are realistic, successful organizations find ways to remember and honor them. But even when unrealistic, a patients preferences must be managed in a way that preserves and improves the relationship. In this important resource, Susan Keane Baker— an expert in the field of physician practice management and patient satisfaction— describes how to develop the qualities of understanding, empathy, and compassion that help to meet and exceed patient expectations. Managing Patient Expectations is filled with realistic and cost-effective strategies for maintaining patient satisfaction, creating loyalty, and increasing referrals. This practical guide explains how to find out what patients really think and how physicians can best respond in a variety of situations. Managing Patient Expectations is filled with winning techniques and illustrative examples from some of the countrys leading health care facilities. The book maps out how to Identify patient expectations Generate positive word-of-mouth comments from patients and staff Enhance listening skills Respond effectively to patient complaints and adverse patient outcomes Build loyal patient relationships Written for all members of the health care team, the book reveals the vital role that each person plays in managing patient expectations. Baker offers practical yet effective techniques for alltypes of patient interactions— from answering the phone to encouraging patient follow-through— that will create loyalty, improve outcomes, and build strong patient relationships. Strategies for Building Satisfying Patient Relationships Understanding expect

Informazioni dettagliate del libro - Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients


EAN (ISBN-13): 9780787941581
ISBN (ISBN-10): 0787941581
Copertina rigida
Anno di pubblicazione: 1998
Editore: JOSSEY BASS
304 Pagine
Peso: 0,553 kg
Lingua: eng/Englisch

Libro nella banca dati dal 2007-08-19T02:56:16+02:00 (Zurich)
Pagina di dettaglio ultima modifica in 2023-12-05T11:50:53+01:00 (Zurich)
ISBN/EAN: 0787941581

ISBN - Stili di scrittura alternativi:
0-7879-4158-1, 978-0-7879-4158-1
Stili di scrittura alternativi e concetti di ricerca simili:
Autore del libro : baker jed, john keane
Titolo del libro: patient, always loyal, science science

< Per archiviare...